+1 (855) 480-5466
+1 (855) 480-5466
Privacy Policy

Effective Date: November 17, 2025

Welcome to Impress Global Services (“Impress,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, book a ride, or use our transportation services.

1. Information We Collect

a. Information You Provide Directly
• Name, phone number, email address, billing address
• Payment details (credit/debit card information)
• Pickup and drop-off information, flight details, trip notes
• Account information (if you create an account on our website)
• Communications sent via email, phone, chat, or online forms
b. Automatically Collected Information
• IP address, browser type, operating system, device details
• Website usage data such as pages visited and interaction time
• Cookies and similar tracking technologies
c. Location Information
If you provide location details during booking, we collect and use this information to complete your transportation request.

2. How We Use Your Information

• To process, schedule, and complete bookings
• To send confirmations, updates, reminders, and customer service messages
• To improve our services and website functionality
• To prevent fraud and ensure security
• To respond to customer inquiries and support requests
• To comply with legal and business requirements
• For marketing communications (only if you opt in)

3. How We Share Your Information

We may share your data with:
• Chauffeurs and affiliate transportation partners for trip fulfillment
• Payment processors to securely process transactions
• Technology partners such as dispatch systems and CRM tools
• Legal authorities if required by law
• Marketing and analytics providers with your consent
We do not sell your personal information.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance website performance, analyze traffic, and improve user experience. You may disable cookies in your browser settings; however, some features may not function properly.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. Although no method is completely secure, we implement industry-standard practices such as encryption and restricted access to protect your data.

6. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, or maintain business records. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights & Choices

Depending on applicable laws, you may have the right to:
• Request access to the personal information we hold about you
• Request corrections or updates
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications
• Limit how your data is used
To make a request, please contact us using the details below.

8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect information from children under this age. If you believe we have collected data from a child under 13, please contact us so we can delete it.

9. Third-Party Links

Our site may include links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review their privacy practices before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” at the top of this page. Continued use of our website and services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:
Impress Global Services
Email: info@impressglobalservices.com
Address: 100 Hartsfield Center Parkway Suite 500, Atlanta, GA 30354
Phone: 855-480-5466